An Analysis of the Impact of Zoom on Online Learning Using the Technology Acceptance Model

Authors

  • Zatin Niqotaini Universitas Pembangunan Nasional Veteran Jakarta Author https://orcid.org/0000-0002-6363-1497
  • Budiman Budiman Universitas Informatika Dan Bisnis Indonesia Author
  • Fahreja Ramadhan Universitas Informatika Dan Bisnis Indonesia Author
  • Artika Arista Universiti Malaya Author
  • Esa Prakasa Badan Riset dan Inovasi Nasional Author
  • Arafat Febriandirza Badan Riset dan Inovasi Nasional Author
  • Nur Alamsyah Universitas Informatika dan Bisnis Indonesia Author
  • Rezza Novian Noor Rochmat Institut Pertanian Bogor Author
  • Henki Bayu Seta Universitas Pembangunan Nasional Veteran Jakarta Author

DOI:

https://doi.org/10.64472/jciet.v2i1.30

Keywords:

ZOOM Cloud Meeting, Technology Acceptance Model, SEM – AMOS, COVID19

Abstract

This study aims to analyze the effect of using the ZOOM application at the University of Informatics and Business Indonesia (UNIBI) using the Technology Acceptance Model (TAM) approach, which is often used by some researchers to examine user acceptance of technology. This research is quantitative using descriptive method. The data analysis technique was carried out using SEM (Structural Equation Model) with AMOS (Analysis of Moment Structure) software. The population in this study were UNIBI students. Determination of the sample is carried out by proportional sampling, which is a proportional sampling method based on sub-populations. The results of this study prove that only 4 hypotheses are accepted from a total of 6 hypotheses proposed. The following is the percentage of the influence of each variable: a) Perceived Ease of Use (PEOU) is 28%, b) Perceived Usefulness (PU) is 74%, c) Attitude Toward Using (ATU) is 57%, d) Behavioral Intention to Use (BITU) is 65%, and e) Actual system usage (AU) is 75%. This proves that the use of the ZOOM application as an online learning medium cannot be fully explained by the Technology Acceptance Model.

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Author Biographies

  • Zatin Niqotaini, Universitas Pembangunan Nasional Veteran Jakarta

    Department of Information Systems, Faculty of Computer Science

  • Artika Arista, Universiti Malaya

    Department of Information Systems, Faculty of Computer Science and Information Technology

  • Rezza Novian Noor Rochmat, Institut Pertanian Bogor

    Department of Statistics and Data Science, Faculty of Science, Mathematics, and Informatics

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Published

2026-06-05

How to Cite

An Analysis of the Impact of Zoom on Online Learning Using the Technology Acceptance Model. (2026). Journal of Computing Innovations and Emerging Technologies, 2(1), 40-50. https://doi.org/10.64472/jciet.v2i1.30